Library disaster planning and recovery handbook

Pt. I. Managing a Disaster

1. What do You do When it Happens to You?: Managing a Major Library Disaster

2. Human Resources Implications in Disaster Recovery

3. Disaster-Recovery Process for Collections

4. Why Can't Facilities Fix This?

5. Media Relations

Pt. II. Public Services in Disaster Recovery

6. Public Services: Holding Up the Storefront

7. Circulation: When the Heart Stops Beating

8. There is No Normal Anymore: Interlibrary Loan/Document-Delivery Services During Disaster Recovery

9. Library Instruction During Disaster Recovery: Why is it Needed?

10. Providing Reference Services when You're Under the Weather

Pt. III. Technical Services in Disaster Recovery

11. It was a Dark and Stormy Night: A Technical Services Overview

12. Data, Data, They Want the Data

13. Technology Tales

14. Technical Services: Business-as-Usual Under Unusual Circumstances

15. Upstairs/Downstairs: Implementing a Processing Center for Restoring the Collection

Pt. IV. Gifts and Donations

16. Fine Art of Gift Raising: An Overview

17. Fine Art of Gift Raising: Redesigning the Gifts Program

18. Gift Acceptance: The Reality and the Results

19. Gift Receipt: What to do When the Flood Gates Open

Pt. V. Great Expectations: Restoring the Collection

20. Expecting the Unexpected: Handling Special Projects During Disaster Recovery

21. Great Expectations for Restoring the Collection: An Overview

22. Shadow Dancing with Insurance: Repurchasing Books Declared a Total Loss

23. Tools for Tracking: Data for Restoring the Collection

24. Who's Minding the Store?: Quality Control in a Contractual Environment

25. Buried Alive: Processing Gifts as an Option

Pt. VI. Resource Sharing in Disaster Recovery

26. Resource Sharing: A Requirement in Library-Disaster Recovery

27. Role of the Colorado Alliance of Research Libraries in Colorado State University Libraries' Disaster Recovery.