First year: changing the culture. When you're on the floor, you can't fall out of bed ; Be patient with results, not behavior ; Learning how to count ; Make sure you're the dumbest guy in the room ; Reduce your rules, but make them stick
Second year: building trust. Let them surprise you ; You can't motivate people you don't know ; I work hard for you, you work hard for me ; Listen to their problems now, or you'll get more later
Third year: giving control. Make peer pressure work for you ; The more power you give, the more power you get ; All credit goes to your people, not you
