The best place to work: the art and science of creating an extraordinary workplace

Introduction: A Tale of Two Menus

Part 1. Designing an Extraordinary Workplace Experience

1. Success Is Overrated: Why Great Workplaces Reward Failure

2. The Power of Place: How Office Design Shapes Our Thinking

3. Why You Should Be Paid to Play

4. What Happy Workplaces Can Learn from a Casino

5. How to Turn a Group of Strangers into a Community

Part 2. Motivating Excellence

6. The Leadership Paradox: Why Forceful Leaders Develop Less Productive Teams

7. Better Than Money: What Games Can Teach Us About Motivation

8. How Thinking Like a Hostage Negotiator Can Make You More Persuasive, Influential, and Motivating

9. Why the Best Managers Focus on Themselves

Part 3. Attracting and Retaining Top Performers

10. Seeing What Others Don't: How to Eliminate Interview Blind Spots That Prevent You from Reading People's True Potential

11. What Sports, Politics, and Religion Teach Us About Fostering Pride

Conclusion: Three Keys to Creating an Extraordinary Workplace

Acknowledgments

Notes

Index